Smooth Running
Hi Lisa, Please accept my thanks to you and Dorothy for your assistance over the last few months. As expected, everything ran very smoothly and it was especially reassuring to have your back up and advice on hand when needed.

Editor's comment
I'd like to respond to Sue's comments below. We know there is still a lot of rubbish talked about private sales being risky, owners not being able to negotiate and buyers who don't like dealing with the owner. We've heard all the arguments, and probably you have too. And they are the very reason that ANREPS exists - it's a service chosen by sellers who want to do things the right way, to follow proper procedures and therefore eliminate any potential risk for themselves and their buyers. And, yes, to know how to set the price for their property so they end up with the best result possible.

Our clients are people who understand that their buyers need to feel confident with the process or they won't buy. They are conscious of the need to get the paperwork right so contracts are drafted with all parties together so that everyone's expectations are explored and dealt with in an open and transparent way.

Many buyers have said to us over the years that they enjoyed and appreciated dealing with the owners, that they felt their needs were taken into account without any pressure to sign on the dotted line.

Trust a private sale - sure can - especially an ANREPS private sale.

We feel you provide an excellent service. Laura has been great providing all the information we need, answering concerns and providing us with feedback. Your office staff, and Lisa in particular, are excellent - friendly and informative on the phone.

I wish more people were aware of your service. There is still some negativity about people selling their own homes, especially from other agents who are often too pushy anyway.

No pressure
I sing the praises of ANREPS at every opportunity. Laura is fantastic, I was never left waiting for return communications and although the sale of my property took ages, I never felt pressured to 'hurry it up. Laura gave me confidence to persevere.

Extremely Impressed
Dear Laura

We are writing to personally thank you for your enormous assistance with the recent sale of our house. This is the first time we have used the ANREPS system and compared to our past experiences with conventional real estate agents, we couldn't be more pleased.

We were extremely impressed with your efficiency, professionalism and practical advice. You and the entire ANREPS staff have also been very friendly and pleasant to deal with in what can be a fairly streeful time. We are quite delighted with the results, and the smooth manner in which the entire process has been handled. In all respects, from the phone handling and follow up service, to the signs and brochures, and the general support and genuine interest you and the other staff have shown, we have been really pleased. We would not hesitate to recommend ANREPS, and you personally, to assist anyone with selling their house. In the same situation we would absolutely take the same approach again.

Caring attitude
Dear Laura

We would like to take this opportunity to express to you our sincere thanks for your kindness, consideration and professional approach to selling our property--and mostly for your caring attitude.

Service with a smile
What a terrific service - very professional and a delight to deal with at all times. We found your staff warm, friendly and helpful and nothing was too much or too difficult.

First time for me!
The back up and support ANREPS provides gave me great confidence. The written information is good but the support from my consultant made all the difference. Laura's clear, commonsense assistance telling me exactly what would happen, when and how quickly it may happen and to be ready! Tips on how to show the house and garden to its best advantage were helpful too.

I appreciated being reminded about the final inspection 4 days before settlement and how to show the buyer around to check that the plumbing and power equipment was in working order.

Thanks to all this guidance at the right time, my buyer and I have a good working arrangement.

Very best wishes to all your staff.